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Diffstat (limited to 'doc/troubleshooting.html')
| -rw-r--r-- | doc/troubleshooting.html | 29 |
1 files changed, 20 insertions, 9 deletions
diff --git a/doc/troubleshooting.html b/doc/troubleshooting.html index b6b5a8d..184f702 100644 --- a/doc/troubleshooting.html +++ b/doc/troubleshooting.html @@ -26,11 +26,13 @@ If troubleshooting cannot solve your problem, please don't hesitate to report an issue. <h3>1. I can't hear anything!</h3> <p> - 1) Check current audio driver in the option dialog. Do not use an audio driver - that is not installed on your system.<br> - 2) If no soundfont is loaded, the synthesizer won't make any sound...<br> - 3) Check audio buffer settings in the synth section.<br> - 4) Check if your midi file is valid. + <ol> + <li>Check current audio driver in the option dialog. Do not use an audio driver + that is not installed on your system.</li> + <li>If no soundfont is loaded, the internal synthesizer won't make any sound...</li> + <li>Check audio driver/buffer settings in the synth section.</li> + <li>Check if your midi file is valid/having correct bank selecting method<s>/having zero volume</s>.</li> + </ol> </p> <h3>2. The playback is intermittent.</h3> <p> @@ -60,11 +62,20 @@ Bank selecting to external devices is sent in raw format. The midi file may be incompatible with your device. </p> - <h3>9. 3D visualization is upsidedown/rotated/black.</h3> + <h3>9. 3D visualization is upsidedown/rotated/black/blinking.</h3> <p> - For those who see a rotated display, try setting Visualization-Video/Multisampling - to 1 or above. If that doesn't solve your problem or you see nothing at - all, please send me more details about your problem. + For those who see a rotated and blinking display, try setting + Visualization-Video/Multisampling to 1 or above. If that doesn't + solve your problem or you see nothing at all, please send me more + details about your problem (graphics card, drivers etc.). + </p> + <p> + Devices/drivers reported to have this issue: + <ul> + <li>Intel HD 5500 found in i5-5200U / official Windows driver</li> + <li>Unknown low-end AMD card / official Windows driver</li> + <li>Raspberry Pi 2 VC4 / Full KMS OpenGL (GLX)</li> + </ul> </p> </div> </body> |